Global 500 Insurance Company
Global 500 insurance company increases employee satisfaction and saves finance 10+ hours per week with Chrome River.


Prior to selecting Chrome River, this Global 500 insurance company said they struggled to:

  • Automate the expense management process
  • Enforce expense policy compliance
  • Increase visibility into company T&E spend
  • Improve reconciliation process for corporate cards
  • Have end-user accessibility

Before selecting Chrome River, they evaluated Concur and used Ariba.

Use Case

Chrome River helps this Global 500 insurance company to:

  • Enable remote work
  • Reimburse non-traveling employees for expenses
  • Reimburse traveling employees for expenses
  • Leverage analytics

Compared to the competition, this customer said Chrome River was significantly better or best-in-class in the following areas:

This Global 500 insurance company said they strongly agree with the following statements:

  • Chrome River’s service level and accessibility was an important factor in the decision-making process
  • Chrome River’s configurability and integrations have given us greater visibility into our business processes
  • Using Chrome River has helped us to increase employee satisfaction

They found the following capabilities very valuable to their business:


Chrome River is a great tool to use and has helped us in many ways.

Procurement Vice President


The Global 500 insurance company said they were satisfied with the following results using Chrome River:

  • Reduced errors caused by manual data entry
  • Provided better oversight into costs and expenses
  • Ensured policy compliance
  • Reimbursed expenses faster
  • Made corporate card reconciliation easier
  • Increased employee satisfaction

This customer said that using Chrome River has:

  • Saved finance teams time so they can focus on more meaningful and strategic work
  • Enabled remote work with cloud-based, paperless solutions

They estimate their finance team saves between 10-20 hours a week by using Chrome River.

This case study is based on a 2020 survey by TechValidate, a third-party research service.

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