The New Reality of Expense Management Part 3: 5 Questions to Ask Your Finance Team
As previous posts in this series (8 Ways Companies Can Adapt to The New Financial Landscape, Is Now The Right Time to Revisit Your Solution?) have indicated, the reality of corporate travel and expenses has changed drastically due to the ongoing COVID-19 pandemic. Yet despite this worldwide travel upheaval, companies are slowly but surely resuming business travel, while supporting new, remote work options.
The New Reality of Expense Management, Part 2: 3 Reasons to Revisit Your Solution
In the first part of our series on the new reality of expense management, we looked at eight ways companies can adapt to the new financial landscape COVID-19 left us with, including updating T&E policies to reflect remote and hybrid workers, paying more attention to duty of care, and preparing for less frequent, yet more strategic business trips.
Is Paying Top Dollar for “Just Okay” Expense Management Software Good Enough?
Have you seen the Rocket Mortgage Super Bowl commercial with Tracy Morgan? In the commercial, Tracy Morgan shows us why “certain” is better than “pretty sure” through a series of instructive scenarios: “I’m pretty sure these aren’t poisonous” (before eating a poisonous mushroom).
Goodbye Carrier Pigeons: Innovation, Tech Debt, and What It Means for Your Business
Carrier pigeons have long been used in human society. In ancient Rome, chariot races used carrier pigeons to inform owners how their entries performed. Across Asia and Eastern Europe, Genghis Khan established pigeon relay stations to send and receive messages across the Mongolian Empire. Why did everyone rely on carrier pigeons back then?
BELFOR upgrades from Concur to Emburse
BELFOR, a leader in property restoration and disaster recovery, knows a thing or two about fixing what's broken. When Concur failed to meet its unique business requirements and caused inefficiencies, the organization began looking for a solution to restore flexibility and usability to their expense management process.
3 Enterprise Functions Your Expense Management Software Must Integrate With
Digital transformation is one of the top priorities for businesses these days. It's impossible to stay competitive without accessing the power of unified data across your organization. However, many enterprises cannot execute their digital transformation goals due to their data being siloed in different systems. Here are the three major functions your expense management software needs to integrate with.
What Do Your Expense Management Software and Beanie Babies Have in Common?
While the 1990s may feel like a lifetime ago, the last decade of the 20th century continues to hold a special place in our hearts. How can we possibly forget the Macarena, dad shoes, mom jeans, Polaroid cameras, The Lion King, Friends, Beanie Babies, Tamagotchis, Furby or the dial-up modem jingle?
IDC Recognizes Chrome River as a Leader in Enterprise AP Automation Solutions
We’re thrilled to announce that Chrome River Invoice has been recognized by global analyst IDC as a Leader in its MarketScape for Enterprise Accounts Payables Automation Software.
Chrome River or Concur – How to Decide Which Works Best for You
Organizations who are looking for a full-featured, enterprise-grade expense management solution often find that the choice comes down to Chrome River and Concur. Once the shortlist has been created, how can finance, IT and procurement teams work out which solution works best for their team?
When Cash (Control) is King: Is Your Accounts Payable Strategy Optimized for a COVID-19 World?
The dramatic economic shift caused by COVID-19 has led to a sudden need for finance and AP teams to reassess vendor payment strategies, in order to optimize cash reserves. How can organizations ensure that they have the visibility needed to make these critical decisions?
COVID-19: We’ll Continue to be Here for You
Statement from Emburse CEO, Eric Freidrichsen, regarding our measures to prevent any service disruption during the coronavirus outbreak.
Chrome River: Coming to a City Near You
Our CASCADE customer conferences have grown exponentially over the years, so we've decided to take the show on the road to bring them to an even wider audience. Learn more about where and when you can connect in person with the Chrome River and Emburse teams.
Welcome to Emburse!
Today sees the launch of Emburse, a new global expense management and accounts payable automation company. Emburse's new CEO, Eric Friedrichsen, talks about his vision for the organization.
Five Key Questions to Ask on Your Expense Management Solution RFP
Organizing your expense management software RFP can be a daunting task. Start with these five questions on internationalization, mobility, usability, pricing, and support to get started. Then dive deep with our free RFP template.
IDC Recognizes Chrome River as a Leader in Enterprise Expense Management
We're honored to announce that Chrome River has again been recognized by leading global technology analyst IDC as a Leader in the 2019 IDC MarketScape for Worldwide SaaS and Cloud-Enabled Enterprise Travel and Expense Management Software
Getting Your Users in Peak Form with Chrome River Training Camp
Making our users’ lives easier has been part of Chrome River’s DNA since day one. Today, we're taking that philosophy a step further with the launch of Chrome River Training Camp, offering free, unlimited training for all users.
Tackling the Challenge of German Per Diems
German per diems may not suddenly spring to mind as a critical business issue for global organizations. However, if you work in the world of corporate travel, expense or accounting, it can be a major source of angst. Thankfully, help is at hand.
Readying your T&E Program for the Next Decade
We're now less than 90 days away from the end of not just the year, but the decade. Is your T&E program future-ready and prepared for the next era of business and travel?
Becoming Future-Ready: CASCADE 2019 Recap
We’ve just about caught our breath following another excellent CASCADE conference. This year’s event was the biggest yet. More than 500 customers, partners, future customers and industry analysts joined us for three packed days at the fantastic Beverly Hilton hotel. Eric White, Chrome River general manager, offers his perspectives on the event.
Why Does Expense Automation Make Life So Easy?
We recently showed why manual expenses are so inefficient to submit, approve and process, and how this can dramatically slow down the reimbursement process. You may be wondering how this process improves with an automated solution. Follow the path of an automated expense report and you'll see how a streamlined, automated process benefits everyone in the company.
10 Things to Look for on Your Expense Management Shortlist (And Why Chrome River Needs to Be on It)
Your old expense processes simply don’t support your organization’s existing needs, so you’ve decided that it’s time to search for a new expense management solution. Whether it’s finally moving from soul-crushing spreadsheets, or freeing your company from the shackles of a clunky old system, you need to be sure that the solution will support your organization’s needs today and for years into the future. Here are 10 key reasons why Chrome River needs to be on your shortlist:
Three Questions to Ask About End-User Support
A common question in cloud software RFPs is how end-user support is handled. For some vendors, support is outsourced to a third-party vendor/call center. Other vendors handle it with their in-house customer support team. A third option is for the customer’s internal team to offer direct support to their teams. Here are three things you should consider to find out which approach would work best for you.
Future-Ready with Chrome River – Announcing our 2019 CASCADE Conference
CASCADE, our renowned customer conference, is now open for registration. See where this year's conference will be held, what to look forward to, and how to register.
ICYMI: Last Year’s 10 Most Popular Blogs
Worried that you may have missed out on some of our blog posts? Fear not - we've compiled a list of the 10 most-read blog posts in 2018. See what your peers thought were the most pressing topics of the year.
2018: Year in Review
Chrome River has just closed an incredibly successful 2018. In this blog, CEO and Co-founder, Alan Rich, looks back over some of the more notable moments of the year.
7 Magnificent Reasons Why Technology Leaders Choose Chrome River
We’re proud to support our 800+ customers in their goal of controlling employee expense costs and streamlining invoice and expense approvals. However, we’re particularly excited that an ever-growing number of global technology leaders have chosen Chrome River as their expense management technology provider. Here are seven of the reasons they trust Chrome River.
Why Navigating your Expense System Migration to Chrome River is Smooth Sailing
Navigating change is critical to the successful adoption of a new software solution. However many organizations stumble as they attempt to reap the benefits of a new solution because they get stuck during the changeover to a new offering. Here's how Chrome River enables our customers to avoid this.
Why Happy Teams Lead to Happy Customers
We're honored to have been listed as one of the 25 Best Places to Work in LA. Find out why, and see how you could be part of our rapidly-growing global team.
Chrome River’s July Webinar Lineup
Check out Chrome River's upcoming webinars for the month of July. Learn practical steps that you can take to remove a variety of risks from your invoice and AP processes.
Welcome to The River: The Winners
We unveil the winners of our Let Business Flow t-shirt contest...
Summer Blockbusters: Our June Webinar Lineup
Check out Chrome River's upcoming webinars for the month of June. We have lots of topics lined up to keep you up-to-speed on the latest trends, innovations and best practices in the world of invoice and expense management.
A Decade of Innovation: Looking Back at the First 10 Years of Chrome River EXPENSE
April 27, 2018 marks the 10th anniversary of Chrome River EXPENSE going live. Alan Rich, Chrome River's CEO and co-founder, looks back at the past decade and how far the company has come.
IDC Rates Chrome River as an Expense Management Leader
We’re delighted to have been listed by respected technology analyst firm IDC as a “Leader” in its Travel and Expense MarketScape, validating our position in the global expense management industry.
Chrome River Hits New Global Expense Milestone with Launch of 31st Language
Chrome River adds to its global expense management capabilities with yet more languages, so even more of our users in over 115 countries worldwide can now submit their expenses in their native language.
Why UX is a Critical Factor for a Successful Software Deployment
Any investment that a company makes in a new product or solution can only deliver its intended benefits if it's used - and embraced - across the organization. While reluctant employees can avoid having to use some software solutions, when it comes to tools such as expense reporting, there isn’t really an option to sidestep it. However, this doesn’t mean that an optimal user experience needs to be an afterthought in the software review process.
Chrome River and Lyft Launch Integration for Even Easier Business Rides
Chrome River and Lyft are making it even easier for business travelers to create expense reports.
Chrome River in 2016: a Retrospective
Now that the dust has settled on 2016 and we’re full speed ahead in 2017, Chrome River's CEO and co-founder, Alan Rich, looks back over the company's many achievements over the past year.
Congratulations Cindy Heston – 2016 Business Travel Hall of Fame Inductee
We're thrilled to learn that Cindy Heston, director of travel and events at Chrome River customer, Anthem, has been honored as a 2016 inductee into the Business Travel Hall of Fame.
Continuing our Strong Growth
Working for a fast-paced organization such as Chrome River, it can sometimes be that case that we’re all so focused on our own roles in ensuring the success of our customers and the company, that we forget to look back and see how far we’ve come.
Our new Los Angeles Headquarters - Welcome to The River
Take a peek inside Chrome River's shiny (literally) new office on Los Angeles' historic Miracle Mile.
How to Make the Business Case for an Expense Management System
As we move into budget planning, it’s time for team leads to start creating wish lists for the coming year. One of the most critical questions is, “how much will it cost, and what’s the ROI?” This is essential decision-making information every year, but many CFOs will be reluctant to provide a budget for any new spend that doesn’t deliver tangible ROI. Therefore, you’d better make sure you have a rock-solid business case.
Myth vs. Reality in Expense Management Solutions
You may possibly have noticed that there’s an election taking place in a couple of months. One of the time-honored tactics used by politicians from all sides is to throw out facts or statistics about your opponent, which may or may not have any basis in fact.
What Exactly is a “Chrome River?” How we got our Name
When I look at tech company names, I often wonder how they came about. While some companies have some pretty interesting / cool backstories, there are others who make you wonder if they just used a random name generator.
Those of you with a keen knowledge of Roman mythology will know Mercury was the god of financial gain, and travelers (among other things). This is really quite fitting given that today we unveil Chrome River MERCURY, which delivers a completely new experience in corporate expense management, making your travel smoother, and speeding up your expense processing.
In Memoriam – Harvey Rich
On behalf of the entire team here at Chrome River, it’s with great sadness that I announce the passing of Harvey Rich.
Benefits of the Chrome River Thomson Reuters Elite Partnership
Finding just the right solutions and service providers for your firm can be a harrowing task, involving extensive time, effort and willingness to trust unknown providers. Finding just the right customers for the solutions and services your own company offers can be just as time consuming and extensive.
Chrome River is One of the Top Tech Companies in Los Angeles
Los Angeles continues to rank as one of the hottest spots for high-tech jobs, whether it’s from larger, seasoned companies or smaller startups just getting their digital feet wet. The city ranks third overall as the having the best startup ecosystem in the world, only placing behind notorious Silicon Valley and mighty New York City. The tech companies throughout LA have created nearly 28,000 jobs, helping to maintain a strong economy as well as a thriving high-tech scene.
Top 10 Reasons to Attend CASCADE 2015
With many different conferences going on each year, we all have to be very selective in choosing the best ones to attend. Many bosses require justification for attendance and want you to provide reasons why they should approve the costs. And, they should. Be prepared before you ask your boss to approve your attendance. Here are the "Top 10 Reasons to Attend CASCADE 2015" at the Grand Californian Hotel in Anaheim, CA, October 27 and 28.
Run Like The Wind, California Chrome!!
Our best wishes go out to California Chrome this weekend in the Belmont Stakes. The possibility of a Triple Crown win has captivated the hearts of all the Chrome River employees and we wanted to share our excitement with you.
Are Charities Managing Expenses Charitably?
In a recent comprehensive study conducted by the Independent Expert Group on Expenses, one out of every five charities answering survey questions posed by IEG stated that they "did not have an expense policy established.“ Response comments provided by IEG indicated that the Group considered "expense management part of basic internal controls and good governance" and further stated that "charities need to be encouraged to rectify this matter.”
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Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.