We understand that the more you know about the software, the more fun it is to use and the more you get out of your investment. Also, unique to our help center is both written and video end-user help content.
Chrome River University
Once you get on board with us, we want to provide you with the tools to keep learning how to get the most out of your Chrome River investment. Through our online help center, Chrome River University provides training on features and functionality as well as best practices for you to use as guidelines.
Our training catalogue is extensive and covers topics such as API web services, purchase order functionality, standard and advanced analytics reports, building ad-hoc reports, expense pre-approvals, international rollout, new features, and many more.
Help desk and help videos
Through the Chrome River site, we offer our customers extensive help documentation that covers every aspect of the application. We also deliver help in video format so that our customers have a choice – read or watch. Chrome River's 24-hour phone and email help desk is also available for administrators to receive support and file tickets.
CASCADE
CASCADE is our two-day educational user conference that keeps our customers aligned with the exciting advances in today's high-tech world. Yes, high-tech affects expense reporting and invoice management, too.
The conference features tutorials that take a deeper dive into some of the more complex features and sessions that are designed to provide customers with tools to get the maximum results from Chrome River's expense reporting and invoice management solution. Attendees also have the opportunity to talk one-on-one with Chrome River experts in our Consultant’s Corner.
Our conference has just the right amount of networking events and partner interaction.
Thought leadership webinars
Chrome River offers thought leadership webinars through organizations such as Financial Executives International, CFO Innovation Enterprise, Argyle and PayStream Partners throughout the year.
Customer communications
We also stay in touch and keep you current through informational customer communications and the latest release notes so you’re always aware of what’s new with our software.
