Whether you’re a salesperson or a consultant, keeping track of travel and entertainment expenses can often be a hassle. What’s worse, it feels like busy work — collecting these petty receipts, filling out forms, getting approvals — and you’d rather be doing your real job.

In reality, these expenses are far from trivial. A recent study shows that, on average, travel and entertainment expenses (T&E) comprise 8-12 percent of an organization’s total budget, according to an article on the CFO Magazine website. If your company isn’t actively managing these expenses, that means you probably cannot accurately forecast a large percentage of your annual spending.

According to Aberdeen Group analyst Christopher Dwyer, “anything that smaller businesses can do to get their arms around T&E is huge. Organizations are seeing dollars going out the door and asking if they can drive down costs.” Companies who use automated expense policies can lower their processing costs, better manage business travel spending, and expect workers to abide by the policies — which offers a significant competitive advantage.

Businesses can take advantage of several new web-based services for T&E management, such as Chrome River. Many of these tools are cloud-based. The benefits of using such expense report software includes lower processing costs associated with expense reports. They free employees from paperwork, and finance departments gain higher quality data, offering greater visibility into the company’s T&E spending.

Creating an automated, end-to-end expense policy sets the stage for potential savings and risk avoidance, while also improving employee morale as rules now become consistent and evenly applied. But since no two companies are exactly alike, it’s important for the expense policy to reflect the unique requirements and culture of the organization.

What do you think? Would your organization be more efficient if your employees complied with company expense policies? Would an automated system help reduce expenses?


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Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care. Sally Abella, Director of Corporate Travel Harman International
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic. Ben Zastrow Zelle
Expense Policy Template - Download our free template.

Expense Policy Template

Download our free template.

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