Even the most luxurious hotel stays can lead to frustration when it comes time to submit your hotel bill expense. It’s not necessarily the overall charges that can be frustrating (unless your 200 Dollar room still charges for basic Wi-Fi), but the act of manually going through the entire folio to create separate line items for each and every charge. And when charges can include everything from room fees to parking, hotel restaurant meals to emergency gift shop purchases, you may end up with a number of different items to list.

Many traditional expense management systems don’t have the capabilities to streamline the hotel folio itemization process. But Chrome River does, with Chrome River FOLIO. We’re delighted to announce that it is now launching in English, French and German, with more languages to come.

What Chrome River FOLIO Does

As part of Chrome River EXPENSE, Chrome River FOLIO is a significant time-saving tool that automatically itemises entries from your hotel receipts. All you need to do is forward your emailed hotel bills to Chrome River upon checkout and let the system do its thing. Chrome River FOLIO:

  • Scans the folio and extracts transaction and vendor information
  • Automatically imports the information to your expenses
  • Structures and categorises the data to create individual line items, such as lodging, Wi-Fi, room service, parking, tax, and other charges

Chrome River FOLIOOnce the hotel expense line items are established, you can individually allocate each item according to your company’s general ledger rules.

Chrome River FOLIO is smart, too. It’s equipped to read plain text emails, HTML emails, and PDF receipts. Its library of templates covers approximately 50,000 hotels worldwide, and if any hotel folio cannot automatically be mapped, the template will be added to the library.

Biggest FOLIO Benefits

Both business travellers and AP departments benefit from FOLIO’s streamlined functionalities. Some of the biggest benefits include:

  • Saving time: Business travellers no longer have to manually break down their master hotel receipt to enter each line item charge individually. Instead of gathering up, reviewing and then entering data from hotel receipts at the end of the month, users can seamlessly submit hotel folios as they receive them. Keeping an ongoing log is faster and less of a hassle than keeping a folder full of receipts that require month-end organisation and review.
  • Increasing accuracy: Since the tool’s automatic data structuring and creation of line items takes the human element out of the mix, it pretty much eliminates the chances for human error. Users no longer have to pore over receipts, double-checking they haven’t misread, misclassified or otherwise messed up an entry on their expense claim. Fewer inaccurate expense claims being submitted also results in fewer delayed reimbursements.
  • Providing convenience: Business travellers are always on the go, and Chrome River makes it easy to build, edit and submit expense claims from anywhere. The platform works on any mobile device as easily as it works on laptops and desktops. Since Chrome River is a web app, users are treated to the exact same interface and functionalities on any device they use.

Used in conjunction with our industry-leading time-saving services such as Snap & Send, Forward & Forget, and our direct integration into Uber, business travellers can create expense items for their entire trip from a mobile phone without ever even needing to log on to Chrome River. 

Chrome River FOLIO is just one of the amazing features you’ll find in our expense management software, which was designed with traveller, administrator and overall company happiness in mind. 


Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care. Sally Abella, Director of Corporate Travel Harman International
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic. Ben Zastrow Zelle
Chrome River FOLIO

Chrome River FOLIO

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