With rising confidence in the U.S. economy, many organizations plan to strengthen their ranks this year by hiring new employees and rewarding valuable staff with salary increases, according to an article on the Accounting Today website. Each new employee means new paperwork, including expense reports, so it’s imperative to take a look at how your organization handles tracking business expenses.

In a survey of 1,259 comptrollers and CFOs, 40 percent say their company plans to increase staff, which reflects growing optimism about the economy. The 2013 Spring CFO Survey, by Grant Thornton, also shows that 65 percent of respondents expect the average employee salary to increase over the next year, while the total cost of benefits remains unchanged.

This surge of employees could push an inefficient or manual expense report system to the breaking point, and make a company vulnerable to expense abuse and fraud. These problems are very real for organizations that are hampered by manual data entry and inefficient processes. These issues make it very difficult to enforce corporate travel policies. That characterizes 39 percent of those companies surveyed in 2012 by PayStream Advisors.

Tracking business expenses manually is far less efficient than a fully automated expense management system, and costs more than twice as much. Processing an expense report manually costs an average of $21.41 compared to $8.50 per report with an automated system, according to PayStream Advisors. This disparity in cost will become more apparent as companies grow, with larger numbers of employees and expense reports to manage.

For companies that currently struggle to enforce travel policies, more employees will also mean more missed savings opportunities due to a lack of visibility into spending and additional unforeseen risks, such as a lack of regulatory compliance and exposure to expense reimbursement fraud.

These are more reasons why a growing company should consider adopting a fully automated expense policy. Automated expense report software can make business expense tracking more streamlined, cost-effective and transparent. Thanks to better access to facts and data, managers may be able to negotiate more cost-effective travel arrangements, spot errors or malicious fraud earlier, issue better rules and spending guidelines, and identify opportunities for preferred vendor relationships.

We’d like to hear about your experiences. How do you think an influx of new employees affects an inefficient or manual expense management system? What additional tips would you offer for organizations that anticipate a larger staff over the next year?


Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care. Sally Abella, Director of Corporate Travel Harman International
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic. Ben Zastrow Zelle
Users Rate Chrome River over Concur for Global Expense Management

Users Rate Chrome River over Concur for Global Expense Management

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