You know your employees well, and trust them to do the right thing. So you might not see the need for an expense policy for your business. But even in such a fraud-free utopia, having an expense policy in place helps keep everyone on the same page, preventing frustration and mistakes.

Many businesses also find financial benefits to adopting expense management software to authorize, procure, track, process and reimburse employees for business-related expenses.

An article on the Business Insider website offers these four tips for developing a clear, unambiguous policy, and getting employees on board.

  1. Use simple language: Making your policy simply to read and understand makes it easier for your workers to follow. Double-check your policy for any confusing jargon or corporate-speak. An automated policy, specifically designed to fit the organization’s culture and objectives, can support this clarity.
  2. Reward common sense: A fair policy means employees should not need to pay for anything with their own money provided that they follow the policy.
  3. Encourage participation: Employees should collaborate in creating the policy. By participating, they’ll better understand its value, and are more apt to adhere to the guidelines. An automated expense system supports this sense of fairness. Enforcement comes from the system, which is based on approved rules, not from an email sent by an expense payables clerk.
  4. Tailor the rules where necessary: A single policy won’t always work throughout the whole company, and travel costs vary widely by city. One solution might be to include a guideline for appropriate rates based on regions when it comes to hotels and other expenses. An automated expense policy can also help with refining rules and spending guidelines. By providing convenient access to facts and data, managers are better able to negotiate cost-effective travel arrangements, and identify opportunities for preferred vendor relationships.

Even if you don’t think you need an expense policy to prevent wrongdoing, having one in place can improve employee morale and your bottom line.


Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care. Sally Abella, Director of Corporate Travel Harman International
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic. Ben Zastrow Zelle
Expense Policy Compliance and Contentment

Expense Policy Compliance and Contentment

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