Here at Chrome River we’re proud to support all of our customers, whether they are in San Francisco, Singapore, Sao Paulo or Sydney. Making it easier for business travellers to submit their expenses wherever they live or travel is paramount for us, so we’re always looking for ways to make our users’ days just that bit easier.
So, we’re delighted to announce our latest integration partner, Grab. Grab is the biggest rideshare company in Southeast Asia, and serves customers in 320 cities (and counting) across Singapore, Malaysia, Indonesia, Philippines, Vietnam, Thailand, Myanmar, and Cambodia.
In order to benefit from the time savings that this new partnership brings, Grab customers in each of these markets simply need to set up a business profile on their Grab account using their work email address (which they also use to log on to Chrome River), and then when prompted, select Chrome River as their expense management provider.
After this, all Grab users can switch to business profile mode when travelling for business in all of the eight countries, to send the receipt data straight to Chrome River. Post-ride, Grab will automatically send a receipt – including date, amount and trip information – to the user’s Chrome River expense wallet. When it’s time to do expenses, users just need to click on the receipt image and all of the ride data will be added to your expense claim – it’s that simple!
We’re confident this will facilitate seamless business travel for our customers across Southeast Asia. No more worries about the lack of receipts, no need to save paper taxi receipts, and no need to try to remember what your ride was for when doing your expenses.
When it’s time to take a Grab to the local restaurant or to catch a movie, just switch to your personal profile mode, and you don’t need to worry about the receipt being sent to Chrome River.
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Our choice of Chrome River EXPENSE was made in part due to the very user-friendly interface, easy configurability, and the clear commitment to impactful customer service – all aspects in which Chrome River was the clear winner. While Chrome River is not as large as some of the other vendors we considered, we found that to be a benefit and our due diligence showed that it could support us as well as any large players in the space, along with a personalized level of customer care.
We are excited to be able to enforce much more stringent compliance to our expense guidelines and significantly enhance our expense reporting and analytics. By automating these processes, we will be able to free up AP time formerly spent on manual administrative tasks, and enhance the role by being much more strategic.